WinPalace Casino is a USA friendly, RTG powered Internet casino site licensed in Curacao. WinPalace markets mostly to a United States audience, but the property is also available in Italian, German, French, and Spanish. Players can play in United States dollars or in Euros. The site falls under the umbrella of Netad Management, which operates nine additional casinos under different brand names.
Win Palace Casino Special Slots Bonus For slots lovers, there is also WinPalace’s Special Slots Bonus which enables players to collect a 300% deposit match of up to $3,000. To benefit from this offer, players must redeem the special slots code WINSLOTS. WinPalace Casino Review - US Players Accepted. WinPalace Casino has only been around since 2009, but their use of RTG software, their openness to wagers from American gamblers, and their easy to navigate website make them an up and coming star of the online gambling world.
The Pros and Cons of this Casino
I’ll start with the pros for this casino, but be sure to also read the cons section below before deciding whether or not you want to play at this property.
Pros – On the positive side, WinPalace does accept real money players from the United States. Since players from the United States have only a handful of properties to choose from, this definitely belongs in the pros column. The RTG software is a minor pro; the software is adequate but undistinguished. Many players love it, but others have a more lukewarm opnion. I’ve never met anyone who absolutely hated the software. I like RTG better than Playtech, but not as much as NetEnt or Microgaming.
Cons – The cons are more serious. The first of these is the licensing from Curacao. The best licensing authorities exert high standards for their licensees. Curacao is one of the jurisdictions with the lowest standards from their licensees. (See Casinomeister.com’s rating standards for more about jurisdictions.)
The biggest con is that the casino is notorious for paying out winnings slowly. The casino takes five to ten days to process a withdrawal, and their terms and conditions restrict the maximum weekly payout is $3000. But not all players get to withdraw that much. The property’s terms and conditions include a clause where the casino can rate players according to “player class”. The site provides no details as to how they determine player class, but players on forums often complain that they’re only allowed to withdraw $500 at a time in these weekly payouts.
Netad Management is the company that owns and operates WinPalace. They also operate several other casinos, including Golden Cherry, Begado, and Slots of Fortune. CasinoListings.com has blacklisted all the casinos owned by this group based on the property’s refusal to pay out winnings to one client. This player had deposited $26 and won $6500. The player completed all the wagering requirements and won this money fair and square. When he tried to withdraw his winnings, the casino sent him an email stating that his withdrawal had been denied and that his account would be reviewed.
Here’s the kicker. The casino said it would take 90(!) days to complete this review.
This casino group also features prominently on Casinomeister.com’s list of rogue casinos, winning “Worst Casino Group” of the year in 2010, 2011, and 2013. Here’s one of the comments from the player forum at that site:
They owe me over $10,000, but are just sending me $500 a week, despite their site saying $3k per week… Going to take nearly 6 months to get all my money.
My recommendation is to proceed with extreme caution if you’re going to play at any of Netad Management’s properties. Their product is fine, as you’ll see if you read the review of the casino games below, but their customer service is questionable at best. If you’re from the United States, your choices of casinos are limited, so you MIGHT give WinPalace a chance. If you’re from outside the United States, your choices of Internet casinos are pretty broad, so you should probably sign up at a casino site with a better reputation.
WinPalace Casino Games Available
The site uses RTG (RealTime Gaming) software to power its games, and the casino is available in both downloadable and no-download formats. The software powering their game is average but adequate. One aspect of the software that players should be aware of is that it’s configurable by the casino. For example, the pay tables at the video poker games at one RTG casino might be completely different from those at another RTG casino. The number of decks in a blackjack game might vary according to the specific property, too.
The site categorizes their available games as follows:
Specialty Games
Table Games
Video Poker
Roulette
Craps
Real Series Slots
Specialty Games
The “specialty games” available at WinPalace include:
Bonus Bingo, a bingo game with multipliers, extra balls, and bonuses.
Hot Dice, Lucky Eights, and Magic 7s, online lottery style scratch and win games.
Keno, in which you can choose up to 15 numbers.
Sic Bo, a relatively obscure dice game that’s popular in Asian casinos.
None of these games are selling points for the casino. Keno has a notoriously high house edge, but if you’re a keno player, you probably don’t care. Sic Bo has none of the excitement of a craps game, but the best bets on the table offer far worse odds than the best bets in craps.
I can’t imagine a duller experience than playing a scratch and win lottery game on the Internet, but if that’s your cup of tea, these three games are entertaining enough. The bingo game isn’t as much fun as online bingo in a real Internet bingo hall, where you can chat with the other players in the community.
I’m not sure why these games are features so prominently by the casino, but my guess is that they all offer a high house edge to the casino. It’s impossible to tell what the house edge is for the scratch and win games or the bingo game, but Sic Bo and Keno are both notoriously bad bets. If you play Sic Bo, only place the high or low bets, which offer the lowest house edge (2.78%).
Table Games
The table games list at WinPalace.im consists largely of card games, most of which are blackjack related. These card games include baccarat, blackjack, Super 21, Face Up 21, Pai Gow Poker, Pontoon, Red Dog, Tri Card Poker, Vegas Three Card Rummy, War, Match Play 21, Perfect Pairs Blackjack, and European Blackjack.
One unusual aspect of the baccarat games at RTG casinos is the payoff for the tie bet. The standard payout at most casinos is 8 to 1, but at RTG casinos, it pays out 9 to 1, which is better for the player. (The house edge on that bet is still 4.93%, though—way higher than the 1.06% on the Banker bet or the 1.24% on the Player bet.) Winning the Banker bet means that you’re winnings are rounded down to the nearest quarter. As a result, you should always place bets in $5 increments ($5, $10, $15, etc.).
If you play perfect basic strategy on the blackjack games, most of them offer a house edge of less than 1%. The exception is Super 21, which has a house edge of 1.06% when played correctly. The best blackjack games for the player are Blackjack (the standard version) and Perfect Pairs Blackjack. Both games have a house edge of 0.54%.
Video Poker
Signs of a gambling problem. WinPalace offers a nice variety of video poker games, including the standards like Jacks or Better, Deuces Wild, and the various versions of “Bonus Poker”. They also offer 7 Stud and Loose Deuces. These games are realistic and capture the feel of video poker in a land-based casino quite well. The video poker games are also available in multi-play versions, too. You can play 3-play, 10-play, 52-play, and 100-play.
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The best video poker game at WinPalace is Bonus Deuces Wild, which, when played with perfect strategy, has a house edge of only 0.40%. The 9/6 Jacks or Better also offers excellent odds; the house edge is only 0.54%.
Roulette
No surprises here; the casino offers both European Roulette and American Roulette. The latter has a wheel with a 0 and a 00; the former has a wheel with only a single 0. The house edge for European roulette is 2.78%, far superior to American roulette, which has a house edge of 5.26%. The American game also has a five-number bet with an even higher house edge of 7.89%; that bet is not available in the European version of the game.
I don’t recommend roulette online, because I think it’s only fun when you’re playing with other people and can socialize. That’s not possible in the online game. The house edge for the game is too high compared to other games. If you play roulette anyway, at least play the European version. The American version has NO advantages over European roulette.
Craps
RTG casinos, as I pointed out, are configurable. The craps games can be set to offer a maximum odds bet of 2X or 3X. WinPalace offers the better of those two options, the 3X bet.
Real Series Slots
The casino offers dozens of different slot machine games, most of which are video slots with five reels and multiple paylines. None of these games are licensed properties; you won’t find Wheel of Fortune slots or Elvis slots here. Instead, you’ll find unique slot machines with the typical treasure, fruit, and sports themes. Example titles include Aztec’s Millions, Fruit Frenzy, Aladdin’s Wishes, Derby Dollars, and Lion’s Lair.
You can find more information about the odds offered by games at RealTime Gaming casinos at WizardOfOdds.com.
WinPalace Bonuses
The bonus offers at WinPalace Casino are standard enough. The amounts are large enough to be considered generous, but the wagering requirements for all these offers are as strict as at most casino—no better, no worse.
The casino offers multiple welcome bonuses:
The $4000 Welcome Bonus
The $3000 Slots Bonus
The High Roller Bonus
The Blackjack Bonus
The Video Poker Bonus
Weekly Bonus Specials
The main bonus offer is the $4000 signup bonus, which is a 200% matching bonus. To receive the full $4000 bonus, you have to deposit $2000. This bonus is available on your first deposit and your second deposit, too. The bonus code for this offer is PALACEWELCOME, which you input when you make your deposit. You can get an additional 15% bonus by using Neteller; the code for this is WELCOMENET.
The minimum deposit amount is $21. The wagering requirements for this bonus are 30X, and bets placed on roulette, craps, baccarat, Pai Gow Poker, Sic Bo, bingo, and poker don’t count toward the wagering requirements. Video poker and blackjack wagers count at 25% toward these wagering requirements. You can’t withdraw any funds until you’ve met these wagering requirements.
The slots bonus is the $3000 signup bonus, which is a 300% matching bonus. To get the full $3000, you deposit $1000. The code to input in the cashier is WINSLOTS. The wagering requirements for the slots bonus are 25X, and only wagers on the following games count: Bonus Bingo, European Slot Poker, Real Series Video Slots, slots, keno, and scratch cards. If you place any wagers on any other games before you meet your wagering requirements, you void any winnings.
The high roller bonus applies to any first deposit of $750 or more. This bonus is good for $2000, and it’s a 200% matching bonus. The bonus code for this one is ULTIMATEWIN. The wagering requirements for this offer are the same as for the main welcome bonus offer above.
The blackjack bonus is a 100% deposit bonus of up to $500. You can redeem this bonus on ten separate deposits. The bonus code for this offer is WINBJ. The wagering requirements are 25X, but wagering on blackjack still only counts 25% toward fulfilling those requirements. In fact, the wagering requirements are the same with this offer as with the standard welcome offer.
The video poker bonus is also a $500, 100% matching bonus. Like the blackjack bonus, you can redeem this one ten times. The bonus code for this offer is WINVP. The wagering requirements for the video poker bonus are the same as for the blackjack bonus.
The weekly bonuses are divided into slots offers and table games offers. These offers vary based on how much you deposit. For example, with the slots offer, you deposit $25 and get a 175% bonus, but if you deposit $500, you get a 340% bonus. For the table games bonus, you get a 100% bonus when you deposit $25, but a 20-% offer is available if you deposit $500.
Conclusion
WinPlace Casino is only an average or below-average choice for United States players. It’s not even that good a choice for gamblers in other parts of the world. Their product is adequate. The games are average, and their payout percentages are fair. Their bonuses are generous, but their wagering requirements are restrictive.
Florida state gaming. Their customer service, especially as it relates to payouts, is sub-standard at best. Most gamblers should pass on this casino and look for someplace with a better reputation.
WinPalace Casino welcomes you to a complete line of outstanding games and wagering opportunities. The very user friendly, easy to navigate and very realistic online casino will have you enjoying the sights and sounds of a real casino right from the comfort of your own computer. In addition the casino is designed to provide cutting edge technology for your security in deposits and withdrawals.
Banking
Banking with WinPalace Casino couldn't be easier. Deposits can be made using any of a number of methods including the major credit cards Visa, MasterCard as well as the online options of:
Click2Pay
ClickandBuy
Neteller
QuickTender
PaySafeCard
UseMyWallet
Ukash
To claim a withdrawal all you have to do is download a form and send it in WinPalace Casino via email. This only has to be done on your first withdrawal and provides an additional layer of security and safety to your account. All transactions through WinPalace Casino are processed in US dollars for your convenience.
New Online Slots
No doubt you’ve got your favorite slot games you keep going back to time and again. But it’s great to find some new favorites – games that have only just been released for you to try. And if there is one thing you can guarantee at WinPalace Casino, it’s that we are always bringing you new online slots to enjoy. From classic three-reel one-armed bandits to the biggest five-reel slots with superb bonus elements you’ve never seen before, we’re searching high and low to find the newest, biggest, and best slots to bring you. Make sure you explore the WinPalace Casino collection of new online slots today for the newest chances to try and win some great slots prizes!
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Don’t miss the mobile lobby
WinPalace Casino gives you many reasons to sign up and play. However, if you’re only playing at the desktop casino, check out the mobile casino today too. The streamlined mobile lobby is easy to use – just the way it should be. With plenty of games to access from there, playing on your tablet or smartphone is a breeze.
You don’t need to worry about a casino app
If you hate downloading apps and keeping them up to date, make sure you visit Win Palace mobile casino. It has a user-friendly design that ensures you’ll never need an app to play.
Download vs instant play?
Can you decide? You’re in control at Win Palace Casino. You can choose to download the free software if you wish. Alternatively, playing in the instant play casino is just as simple. You’ll be glad you arrived, whichever method you choose to access the games.
How to sign up and enjoy Win Palace Casino today
Simply follow the instructions to open a free account at Win Palace Casino. Once you have done this, you can look around and explore every corner of the casino. With games on all kinds of themes and topics, you’ll never have a dull day when you start playing for real. Remember that you can try demo games for however long you wish though.
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Play on your Android phone or tablet
A small screen doesn’t reduce the action. Win Palace Casino offers many games that work on the Android platform. Explore them all today and you’ll soon realize you can get huge slices of action even on an Android smartphone. The controls change, of course, but with touchscreen compatibility, the mobile casino could become your new favorite place to be. We recommend starting with some demo games to get things underway. This means you can work out how to play without a mouse or a keyboard. Who needs those anyway, right?
Are you an Apple fan? You can play on your iPhone or iPad too
Don’t feel left out because you don’t own Android devices. The casino delivers an outstanding performance on iPhones and iPads too. It’s easier to go online when you can relax and get comfortable, right? Why sit in front of a computer if there is no need to? Kick back and grab your iPad to discover more of the amazing game collection at Win Palace today and every day. Your iPhone is the gateway to dozens of sensational slot games and table games too. In fact, your next train journey or spare half hour could be way more exciting than it ever was before.
Introducing the best mobile slots
Now that you’re familiar with the mobile Win Palace Casino, you can get ready to try some of the best mobile slots on offer. Most of the games are available to play across all platforms, including a range of mobile devices. We’ve got a few top picks to recommend.
It's time for some new slots
It’s always time for something new, right? Win Palace Casino regularly introduces new slots to the amazing range already in place. When you sign up to become a member, you’ll get instant access to every new title released from this moment on. Are you ready to play whatever comes next?
All the best 5-reel slots available online today
Five reels, several rows of symbols, different themes, assorted bonuses, and features… it just carries on getting better! Whatever you like to see in your favorite five-reel slot games, you’ll find all those features and plenty more besides at Win Palace Casino today.
Try some classic 3-reel slots too
Bigger isn’t always better! You can always play some classic three-reel action with just one available payline at this casino. There are games with extra lines too, giving you more of what you like at a price you can afford. It’s not all about cherries in these games…
Free chips to spend whenever you’re ready
Look for opportunities to collect a free chip at Win Palace Casino today. They’re not available every day, but you might spot them more often than you think. A free chip might be worth more than you’d think, too. Discover the latest offers and bonuses involving free chips today to see how you can take advantage of them.
No bonus codes to worry about
Do you fret over getting the code wrong when trying to claim an online casino deal? We get that. We do. It’s the reason why we offer plenty of bonuses that do not require a code to claim them. You can follow the simple instructions for claiming without worrying about a single code. Just claim and play today!
Expect a generous welcome bonus when you join WinPalace Casino
We know you’re ready to play. We also know you’d like to pick up a good deal when you start. And you can get that deal here when opening your account with WinPalace today. We offer the finest welcome deal around, giving you the opportunity to start with some extra dollars in your account. With lots of games to play and experiences to have, WinPalace Casino offers the online experience you’ve been waiting for.